EUR109,86
i-tec Dual Display
USB-C, 10 ports
Questions about i-tec Dual Display
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Whether the picture is distorted does not depend on the docking station or the laptop/PC but on the programme. As a rule, however, it should not distort anything.
It can support 2 monitors, it always depends on your laptop if it has this function
Helpful answer
I have tested these dokings with various notebooks from HP and Lenovo (via the USB-C interface). I had to perform a firmware update and/or Windows update on individual notebooks so that they worked perfectly. Docking has 2 USB-C ports, please use the correct one to connect to the notebook.
Mi spiace ma mi sa che non puoi splittare il segnale con questo modello. Se guardi sul sito del produttore è specificato: “ Your operating system supports only one external screen; when two monitors are connected both will display the same image.”
It depends on how the connection is established. Even if you connect your notebook via USB-C/Thunderbolt to your docking station, the transfer of the image runs according to one of the known protocols such as HDMI 1.x or 2.x or DisplayPort. For example, my HP notebook can handle 3440x1440 @60Hz with DisplayPort connection between docking station and screen. But if I connect the docking station and the screen via HDMI, then the protocol between notebook and docking station is of course also HDMI, then only 50Hz works. The reason is that the graphics chip of the notebook is not able to process more via HDMI protocol. Only via DisplayPort, which is fortunately supported via the USB-C connection.
Helpful answer
I have the same notebook on it, and it works fine for me, except for the loose contact on the notebook's USB.
Hi MirjaL922
Did you use the USB C port called "USB C PD" in the front? So the one next to the LAN port?
Helpful answer
You can check the compatibility directly on the manufacturer's page: https://i-tec.pro/de... For Macbook Air with M1 processor, the manufacturer states that it should work, but only with one screen. I was not shown any other information. Whether you can use the full possibilities of this dock with it, we cannot assess with certainty without testing.
What happens if you leave out the analogue connection? Is DP to DVI native then? Both connections are anything but optimal. DP to DVI is often problematic. And DP to VGA is also rather exotic. But I think it's most likely due to the notebook or the screen, which is reporting incorrectly. Don't you have any HDMI connections on the screen? DP (i-tec dock) to HDMI (screen) works better. You just have to be careful, because only DP output (notebook, dock) and HDMI input (screen) cables work. A reversed cable would not work again.
I also have an HP with a USB-C interface and it works perfectly.
Yes, it is possible, because this setting is subject to the computer. But I am honest and confess that I do not recommend this product. It emits an ultra-high-pitched whistling noise that is unbearable. I had 3 units to test and it was the same with all of them. (It's not the power supply)
It's better to invest a few francs more and it's good.
Helpful answer
No, it won't work. That's a mistake in the specifications. This Dockingstation is based on USB-C DP-Alt mode.
I can't say. I have an HP Spectre 360 and it works fine.
Hello,
For 2x 4K to be possible, your laptop's main GPU must support the DP 1.4 standard - it must be either an AMD CPU or an 11th generation Intel CPU.
If the GPU supports the DP 1.2 standard, 2x 1920x1080 resolution is possible.
Can you please contact our technical support directly? Which laptop do you have exactly? We could check which DisplayPort standard your main GPU supports.
With kind regards
i-tec team
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Hello,
In order for 2x 4K to be possible, your laptop's main GPU must support DP 1.4 standard - it must either be AMD CPU, or Intel's 11th Gen CPU.
If the GPU support DP 1.2 standard then 2x 1920x1080 resolution is possible.
Can you please contact our Technical support directly? With what exact laptop do you have? We could check what DisplayPort standard your main GPU supports.
Best Regards
i-tec team
This docking solution requires a USB-C Thunderbolt connection; such connections are not usually available on normal PCs. It would be possible to use docking solutions that use DisplayLink technology to control additional monitors via USB 3.0.
This docking solution could be used because it can use either the USB 3.0 or the USB-C port of the dock.
i-tec USB 3.0 / USB-C Dual 4K Dock (HDMI, DisplayPort, USB A)
I have used a Logitech C505 with USB connection. Connected it to the docking station and it works.
Helpful answer
Hello,
In order for this docking station to work, the laptop *must* have a USB-C port - and that USB-C port must support Video Transfer over USB-C (that is an optional feature).
USB-A port is missing some functions that the USB-C port can have. Because of that, if you would connect the docking station to USB-A (via an adapter), then video outputs would not work.
If you have more questions, please do not hesitate to contact our Technical support - support@itecproduct.com
Best regards
i-tec Team
Hallo,
Leider ist Ihr Laptop nicht mit der Dockingstation kompatibel - der USB-C-Anschluss unterstützt den alternativen USB-C DisplayPort-Modus nicht.
Können Sie sich bitte an unseren technischen Support wenden? Unsere E-Mail-Adresse lautet support@itecproduct.com
Wir können Ihnen andere Dockingstationen empfehlen, die mit Ihrem Laptop funktionieren.
Freundliche Grüße
i-tec Team
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Hello,
Unfortunately, your laptop is not compatible with the docking station - the USB-C port does not support USB-C DisplayPort Alternate Mode.
Can you please contact our Technical support? Our e-mail address is support@itecproduct.com
We could recommend you other docking stations that would work with your laptop.
Best Regards
i-tec Team
Hello,
This is a native USB-C docking station. For it to work, your laptop's USB-C port must support either the alternative USB-C DisplayPort mode (native video transmission via USB-C) or Thunderbolt3.
If you need a docking station that also works with the older USB-A port (USB 3.0), you can contact our technical support directly. We can recommend different options - depending on the required resolution of external monitors and laptop types.
The email address to our technical support is support@itecproduct.com
Kind regards
i-tec team
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Hello,
This is a native USB-C docking station - in order for it to work, your laptop's USB-C port either must support USB-C DisplayPort Alternate Mode (native Video Transfer over USB-C) or Thunderbolt3.
If you need a docking station that can also work when used with the older USB-A(USB 3.0) port, can you please contact our Technical support directly? We could recommend several options - depending on the required resolution of external monitors and laptop types.
The E-mail address to our Technical support is support@itecproduct.com
Best Regards
i-tec Team
yes it is !
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