Returns, repairs and support

Return a product

Which products can you return?

  • Products with original packaging
  • Products which don´t meet your expectations
  • You have received the wrong product

Note: damaged or defective product have to be reported as defect

Report a defective product

  • The product is faulty or it doesn´t work
  • External damage such as broken parts, dents, scratches

Your service cases

Find your open and completed service cases at Your service cases