Is Galaxus thinking about adding the Supreme X2 Bluetooth to its range?

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Sonnenkönig 140 – 2 days ago it was 899.-, but now it’s 2300.- here on Galaxus – they’re milking it for all it’s worth!

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When you’re looking for a handcart, you have to scroll through dozens of listings for castors and similar items before you come across the actual handcarts. Couldn’t these items be moved into a separate ‘Accessories’ category? That would make searching much easier!

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I have three orders that are due to be delivered by Planzer. They were dispatched by Digitec on 29 June 2026, but nothing has arrived to date. Planzer’s track record on meeting delivery deadlines is abysmal. For the first order, it says delivery is due to take place on 1 July 2026. It’s now 2 July and it still says 1 July – the tracking information hasn’t even been updated. It’s just terrible.

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If you type Planzer here in the forum, a lot of negative things come up. My most recent experience with Planzer is also not exactly optimal. Promised for Wednesday then Thursday morning, now I have sent a courier to the courier who is doing the job. (Package still in Pratteln in the warehouse, so much for being delivered tomorrow) This shouldn't happen. Worse still, online shops like Galaxus know about it!! Are their customers so worthless to them that they still work with Planzer? I feel screwed here, not only by Planzer, but also by Galaxus who knowingly promotes this... I will avoid any shop that delivers with Planzer, but I will also make this public, the only thing I can do in this case...

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Hello, I ordered some items, some of which I kept and others I didn’t. I paid for the ones I kept but not for the ones I returned, and I’ve received a payment reminder even though I’ve returned them.

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Would it be possible to add one more stylus to the order placed yesterday?

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As in other categories, the range of many items here is prioritised over depth. But you can’t filter by depth. It’s driving me up the wall.

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Dear Community I would like to start a discussion after another frustration with Planzer. Unfortunately, I've already had many times that Planzer parcels could not be delivered on the intended day and I felt lost on the phone with customer service. I assume that some orders have also experienced this... If I could choose, I would always prefer Post, but with my last order I had no such option. Was that my fault and I overlooked it, or did I have no choice at all? What are your experiences? Planzer Paket has a 1.9 rating on Google. Many customers are not so happy... A lot of them, actually. What is Galaxus' view on this extremely poor customer rating? Unhappy customers are also bad for Galaxus, aren't they? Best wishes to all Manuel

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How to get 10% off

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I’m planning a home cinema setup, but I’ve deliberately decided not to buy a screen; instead, I want to project directly onto a white, smooth-plastered wall. I’ll be using it roughly equally for watching films (4K) and gaming on the PS5 (currently the standard model, possibly the Pro later on), so it’s important that it supports 4K at 60fps, and low input lag would be a bonus. Budget isn’t a priority for now; I’m mainly looking for good value for money, not a high-end home cinema system costing 15k. Does anyone have any tips or experience with this? Thanks!

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Our (Swiss) post office requires letterboxes with certain dimensions (https://www.post.ch/de...). If you look purely at the external dimensions, not all regulations are respected and some dimensions are not even available for many products. Could someone from Galaxus create a filter with "Swiss Post compliant" and mark the products accordingly? Especially for letterboxes that are a bit expensive would avoid the bad news from the post office.

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Is it listed in the catalogue, and if so, when and at what price?

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Question: When will Digitec be adding the new Stream Deck +XL with 36 buttons and 6 knobs to its range? It’s available in other countries.

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It’s 2026 and I’m still looking for a really good alarm clock – one that is - a light alarm clock like the Philips Wake-up Light - also a radio alarm clock - but with more user-friendly buttons than the Philips Wake-up Light (awful design) - But with better sound quality than the Philips Wake-up Light - Allows you to select from several pre-programmed songs using the buttons, and connect to Spotify via Bluetooth - And has a rechargeable battery - And a good, simple design, not 100 buttons Unfortunately, it doesn’t exist. How can you get this product so wrong? It’s really sad that no manufacturer has got it right

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Hi everyone, Is the XPLORE 2 SATELLITE (5G – NFC – 6.73" screen – 256 GB, 12 GB RAM) classified as: a satellite smartphone Robust, designed for use in the jungle. Does anyone have any experience with this? It would be for use in Asia I’d be grateful for any good advice. Best regards, Jonas, 1 July 2026 – urgent

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I need a camera that isn’t too big or heavy. It should have a powerful zoom and produce good-quality images. The total cost should be no more than 600 Swiss francs. I want to use it for hiking and for observing animals, whether they’re close by or far away.

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[Grammes per square metre] I’ve already ordered nearly 100 Jack & Jones T-shirts from you, out of a selection of 4,000. Of those, just one T-shirt is made of a heavier fabric – it looks by far the best – and I simply can’t find it anywhere. That’s why I’d really appreciate it if you could specify the GSM and include it in the filter. I’d only buy T-shirts with a high GSM from now on, having realised what a huge difference it makes. Many thanks.

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I miss being able to search specifically for a monoblock system with a hose. Units that use evaporative cooling and those with actual exhaust air are displayed without distinction. The type is usually not recognisable from the images either, so you have to laboriously click through every single product! Couldn’t the two categories be distinguished? That’s quite a difference, after all!

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Hey Digitec hey guys. I have a big request or rather question. Why does Digitec/Galaxus use Planzer Paketdienst? (I realise the price) But out of 10 consignments, maybe one arrives on time. Planzer has a rating of 1-max 2 stars on Google and Trustpilot. I'd rather pay 4-10 FR more if I know it's delivered by a good company. I've only had trouble with Planzer over the last few years. Is it just me or you too? Greetings Pad3

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Hello everyone I’m looking for a robot vacuum that can reliably negotiate door thresholds of **at least 40 mm (4 cm)**. Unfortunately, some of the specifications on Galaxus seem rather implausible. For example, some models specify a maximum door threshold height that is exactly the same as the robot’s own height. That doesn’t seem very plausible to me in practice. That’s why I thought I’d ask for real-world experiences instead. Does anyone have a robot that can actually handle 4 cm high door thresholds? If so: * Which model do you use? * Does it work reliably, or only under certain conditions (e.g. bevelled rather than sharp-edged thresholds)? * Would you recommend the model? Many thanks for sharing your experiences!

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I ordered toners from Galaxus. These were supposedly delivered 2 days ago and have now gone back to the distribution centre because supposedly no one was there to receive them. Which was not true, there was someone there all day. Galaxus does not respond to emails. I can indicate in the order itself that it has not been delivered. In this case, I should contact the customer service centre. However, I am not told how to do this. As with many other shops, there is no contact email/phone number for customer service on the website. When I search for customer service or support, I am of course only offered new products. Can anyone help me with this? I would like to complete my very last Galaxus order here quickly

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Could you add the N90 series compact ovens to your range? I’d be interested in the following models: C29MY7MY0 C29FY5CY0 N19DJ01Y0 Many thanks :)

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Is there a reason for not selling fish food online? I used to buy Premium Tabs, but no physical store in my region carries them anymore, and I see that I can't buy ANY fish food online. Do I really have to drive 60 Km to buy a 5.- box?

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I’ll never put up with such slow delivery again! All the products were in stock except for one. If they’re going to order from an external supplier and the product isn’t actually available there, they really ought to let the customer know, rather than leaving them waiting without any information. Delivery was scheduled for between 24 and 27 June 2026. I cancelled the missing item. And, of course, now another item that was in stock is missing again! I had ordered it, after all. So it should have been reserved for my delivery. That’s the level of customer service I expect!

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Hello everyone, from today (21 May 2026) you can pre-order the new LG 39GX950B OLED monitor in Germany (!) (delivery from mid-June 2026). With 200€ discount for a total of about 1600€. AND, what does it look like for SWITZERLAND? Unfortunately, it's (once again) like living on another planet. Can DIGITEC do something about this? Please offer soon. I've been waiting over 1.5 years for a suitable monitor since the LG 45 inch OLED bendable monitor never went on sale.

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Does anyone know if you can filter the category by availability? It doesn’t make much sense to look at dozens of devices right now that are all due to be available around October...

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What does delayed delivery mean? The product was in stock and was described as being delivered the next day. Been waiting for a week. Even Amazon was quicker to receive after 3 days from DE. Also China was faster after 5days received.

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I am looking for Klimchi drinking goblets (not the 0.2 l glasses, but like this: https://encrypted-tbn2.gstatic.com/shopping). Do you offer them, or plan ot offer them, from Galaxus?

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Good morning I used to have an Inwin 909 and I regret giving it away. I’m now looking for a silver one again. Is there anyone who’d be willing to sell me theirs? Many thanks, Mike

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