The PickMup option is no longer displayed in the dispatch options. Has this been removed? In addition, it is no longer possible for me to have the delivery redirected to the My Post 24 machines for deliveries by Swiss Post. Has Galaxus also cancelled this option?
31
Hello everyone I know that Digitec does not offer MP24 deliveries (forwarding). However, according to support, it is possible for the address to be recorded with MP24. I would like to know why? I see this as a significant gap in Digitec's service offering. Thank you for an adequate answer.
5
What do I do when it says parcel delivered and I haven't received it?
0
Good morning, but how should one proceed in order to receive assistance?
1
Hello, I was extremely shocked to hear the voice message left on my voicemail after I had missed the first call from the Planzer delivery man. This gentleman made insulting and unacceptable remarks in Arabic, insinuating that my mother works the pavements "nikoumouk". This is unacceptable from an employee in contact with customers. As of today, I will no longer order from Galaxus/Digitec as long as you remain partners with Planzer. In addition to failing to meet promised delivery times, Planzer is now hiring people who are more than just dubious. Yours faithfully
0
Can you please check your marketplace offers more closely? Products such as: https://www.digitec.ch/de/s1/product/yoton-mini-beamer-yoton-y4-9000-lm-beamer-23532129 have fake values such as 9000 lumens where even a product image shows 150 lumens as the correct value. With such data quality, the decision to switch to the competition, which does not monitor its marketplace at all, is obvious.
1
I realised today - unfortunately only after placing my order - that Planzer will deliver my order, even though I don't actually want any more parcels delivered by Planzer. It's just a hassle every single time. I had set my default delivery service to CH-Post months (or years?) ago. Apparently this setting option has been removed and you now have to select it again individually for each order ...? If I had known this beforehand, I would have done the same. Now the order is already out and I can see that Planzer will deliver :-/ I would be really surprised if it goes through without any hickups this time ... Let's see.
6
For some time now, I have been getting "extended results" when searching. In other words, lots of completely irrelevant products, especially if I enter the exact product name of a particular product. And tragically, the desired product was often missing completely and I had to search for it via the product menu with categories and filters. If I don't need any "recommendations", I don't want to receive any. Until recently, the search was only expanded if unspecific search terms were entered or no products matching the term were found. Is this also the case for others? Is it technically not possible to switch this off?
5
Hi everyone I have a question about my tilt pen, I just bought an Omnibook X 14 and I can't configure my buttons on the pen? Does anyone have any experience or can anyone recommend a better PEN for my Omnibook? I am looking forward to constructive information.
0
Im moving out and interested into adding good lighting into my new flat. If you had to start from scratch, which products would you recommend to give the illusion of professional lighting?
3
Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF
1548
Good evening yesterday when I opened the package I noticed that the article (ELSA centrifuge) had a small break (on the lid underneath). I opened a file and they tell me to make a return ... I did not understand if I ship with DHL I have to pay and if with Poste Italiane no? I don't understand if I have to pay with DHL and if not with Poste Italiane? Thank you
0
Hello, I have reinstalled the Audio-Technica AT-LP3XBTBK turntable and the sound quality is rather poor. It sounds like the needle is dusty but it's not because it's new. Does anyone have any experience with it? I have already tried various sockets and other rooms. Unfortunately that doesn't change anything.
0
ask for sealing rings for the Alfi can jewel. These are under the pouring spout to the interior. Where can I get these. sin to throw away the jugs.
2
Good evening, is it possible that I have contacted you for assistance with an e-mail problem and have not received a reply?
1
The Digitec offer states that: microSD, microSDHC, microSDXC cards are compatible with this device, but certain forums tell you that you should only use cards up to 32GB, for example, because otherwise higher cards take ages to format or can't be formatted at all. And that cards with adapters don't work either... Has anyone here in the forum had a safe experience with a particular SanDisk or Kingston card? Who can recommend the right one for me? By the way, ZOOM Europe support does not find it opprtunate to answer my question! Thank you!
0
im searching for a new razor for friend
3
display correct, no sound
1
I very often receive used devices that are sold as new. Is it possible to pay more but get the product really new? Especially sending devices with blood residue from customers and then when I return them I have to clean the blood and wear from the previous device before I can send it back. I don't think that's fair, on the contrary, I think it's anti-social.
1
how do i acuist a dji care fesh card for the mini 5 pro?
1
I was a fan of Digitec/Galaxus for a very long time because, with a few exceptions, I could rely on the scheduled delivery. For about a month now, late delivery has been more the rule than the exception. The parcel is stuck in the status "will be handed over to the post office soon" for over 24 hours, even if the order was placed on a working day at 10 a.m., the parcel is sent by Priority and everything is in stock. Have you also had this experience? What's going on?
6
Hello, do you have the Nikon 24-70 2.8 S II lens in the Geneva shop? If so, is it possible to buy it directly from this shop? Thank you Best regards
1
Dear Digitec Team, Dear Community Using Digitec is simple and easier than with many other suppliers. It's also nice to have an active community. Only something is missing somehow... Cumulus points. Since you have been part of the Migros group for some time, I would find it very enriching to be connected to the Cumulus bonus programme. That way there would also be a kind of bonus for long-time and active customers. Other platforms offer this, for example, through birthday gifts or milestones combined with discounts and cash vouchers. In addition, your awards and points would then also have a deeper meaning. From an economic point of view, this could also have a positive effect on growth in consumer behaviour and activity. Thank you very much for a review. I look forward to its introduction. MFG
8
In the last few months, my orders have often only been delivered after a few days, although the shop advertised delivery the following day. A very recent example: I ordered two smaller products at around 11:00am, both of which were in stock and both showed "delivery tomorrow". I selected the post office as my preferred delivery agent and did NOT select "slow delivery". The order still said "Delivery tomorrow". On the following day, although my order said "Delivery today", it also said "0 of 2 dispatched" and none of the products had been handed over to the post office yet, i.e. it was clear that the products would not be delivered that day. The order then arrived 2 days late. In the meantime, if I really want to have the delivery guaranteed the next day, I have to have it delivered to a store and go and collect it. I realise that Digitec apparently has a high volume of orders at the moment and that there may therefore be delays in delivery. But why isn't it written in the store that the delivery may not arrive for a few days? Why do they still advertise next-day delivery if this is no longer true in most cases anyway? Have you had similar experiences with delivery times? What do you think?
75
Under LG 100QNED 86A6 There are 2 prices. What is the difference?
2
I bought a Voldt return from digitec. But it wasn't even delivered in full. When I went to look for support I realised that there is no real support but only for the standard questions. Does anyone know what to do?
1
Hello, I need to know a release date on this site for the galaxy book pro 6.
2
Hi, will there be anything special for Zelda's 40th birthday on 21 February on Galaxus? For example, I don't know, a certain Lego set on sale? Just saying...
1
Hello, I've just received an e-mail telling me that the KOOR COOLO banana has to be disposed of because the product poses a risk of release that is harmful to health and could lead to health problems. This is a waterproof banana for bathing. This item was ordered 3 1/2 years ago and has been used by my whole family (including children) for days on end next to the skin. There is a lack of precision on the type of problem this can cause. Does anyone have more information?
1
Could you also have a filter next to the country of origin (Made in), also from the manufacturer country? For current reasons, I would like to actively support companies from Europe. A filter for this would be the perfect solution, but even a flag at the manufacturer would help. e.g. Filter: Manufacturer ≠USA / Made ≠USA
3
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