Ordering process and customer account
How to order from us
- Log in or register as a new customer before placing an order (Register private customer).
- Order the desired products through your shopping cart.
- After placing your order, you will receive an overview of your order as well as payment information. The products are only yours once you have placed your order – not when they’re in the basket.
- Track the delivery status and receive any delivery status changes in your customer account.
Your customer account
Your customer account is the hub for all your orders. It is where you define all default settings for shipment and payment and where you will find all information on your orders, warranties and product ratings you have given to date.