From customers for customers
I have a small feature request that you can have your interns implement. A way to move products in the watchlist to another watchlist, e.g. by dragging and dropping. Since products are saved by default in the lowest or the currently expanded notepad, my notepads have become a mess and the only way to rearrange them is to delete items from the wrong notepad, open the correct list and note the product again. Kind regards to the Digitec team
18
Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF
1591
Currently looking for a vacuum/mopping robot for a 100 m² flat (May 2026). General conditions: - Mainly parquet flooring - 2 bathrooms + kitchen with black tiles - Long hair in the household - 3 rather flat carpets - Something lying around from time to time → good obstacle detection important - As little maintenance/stress as possible in everyday life - Budget max 800 CHF. Better less if it makes sense! I'm currently looking at these models and others: - Dreame L40s Pro Ultra - Dreame X50 Ultra Complete - Mova V50 Ultra Complete - Mova Z60 Ultra Roller Complete What would you currently take or is the surcharge on expensive models worth it?
0
Hello, I'm sure this question has already been asked several times, but I'm looking for a notebook stand (over 17") with active cooling that's as quiet as possible. Which one would you recommend? Thanks in advance!
0
I would like to return this product because it no longer works.... Or call me-
1
Grüezi, unfortunately I have not found anything about this. How can I transfer the warranty for an item that I have bought here but sold externally, privately?
7
Hi guys, I have installed the Ryzen 5 5500GT with standard fan. Everything looks great and cools properly, even the air in the case is normal. But even in office mode I have a background noise that I can't accept. Sometimes it's a "scratching", sometimes a higher frequency, which is annoying and overall it's just too loud. I'm wondering whether the fan has a fault. Does anyone have any experience?
0
Hi, will the recently announced LiberNovo Omni SE & LiberNovo Omni Pro be available at Galaxus? I would definitely consider buying one of these models!
1
The Jackery Explorer 1000 V2 has 2 DC inputs on the right, 12-16 VDC and 16-60 VDC, top and bottom, which one is it, are both the same? Is it possible to operate 2 solar panels with different input voltages?
0
Dear Digitec-Galaxus team, Are you already planning a negative filter? Example: I would like a suitcase that is _not_ black Example: I would like all screens with 32" but _not_ curved Example: I would like a floor lamp with any light source _except_ fluorescent tubes
0
The stated delivery times are not adhered to and Galaxus does not change this either. I have several open orders where the delivery time is delayed. The order says delivery the next day, but in reality it's 3 days or longer :( It's not dramatic, but giving unrealistic delivery times just to generate more orders is not right. Then write on sale: "Delivery in 3 to 6 days" and not: "Delivery tomorrow" do you see it differently?
10
Does anyone know when and if the Oppo X8 is coming?
3
Hello, I'm looking for a DJI Osmo Action 1 battery for more flexibility. If you can find a compatible one, please let me know.
1
I have a bill open but i thought i paided , i think i paid 1 bill twice , i wasn't able to find the phone number of your company
6
Hello, will the Cougar E-grav 180 "white" desk be available for purchase on Digitec/Galaxus? Thank you!
0
Hello, Would it be possible to add a filter of supported biometric identification methods? Windows Hello, Fingerprint, Face ID, etc. Thanks in advance
0
Hello all In order to be able to flexibly choose the provider, I am looking for a mobile-capable router (3G, 4G or 5G) which has an eSim installed. Does anyone know a device or a solution? Merci & LG Chrigu
21
Hello together I'm looking for a projector that can be used outside when it gets dark. I need it especially for the 2026 World Cup. Can you recommend something up to 650 CHF?
4
Hello, Our remote control for the Leds-C4 ceiling fan (purchased in May 2022) is defective. Does anyone know if and, if so, where to order a new one? Thank you and BG
0
why do you sell something where you can't supply a refill....
1
Hello everyone, I am looking for an electric kettle without any plastic, in particular it must not have any plastic on the inside. Unfortunately, most of them have plastic in the inner part of the lid! Why is that??? Does anyone really know a good kettle without plastic?
34
How to get 10% off
142
At the moment it is quite difficult to find out which type of socket the 230VAC output has. - Descriptions are not always clear - Product pictures may show SchuKo but be Type13 - Some product names explicitly include "(CH)", others do not. - The existing filter "Existing connections" is a jumble of DC output specifications, "SchuKo", (cigarette lighter, 12V mobile car connection which is probably exactly the same) and "AC Output". The filter also causes more confusion than clarification. First of all, this "Existing Connections" filter should be actively consolidated by an expert employee. Furthermore, it would be nice if the values "EU"/"SchuKo", "CH", "Muricaaa", "Tea Time" were simply and correctly differentiated and reliably filtered in the filter.
3
I need refill bottles of E%%. Where are they available?
3
Digitec hasn't had a deal of the day for the last few days either, only Galaxus had one. Will this no longer be offered regularly in future or will it be cancelled altogether? That would be a shame, even if the offers used to have more appeal.
0
Why can't I reach anyone at digitec/galaxus? I sent in a defective coffee capsule machine almost a month ago and I can no longer get any information from digitec/galaxus, let alone contact customer service. All online assistants are useless, everything used to be much better. Also about the move of the store in Winterthur, you didn't get any information that they have changed location, no, they prefer to leave people standing in front of an empty shop. Instead of wanting to expand abroad (Amazon Land) and spending billions there, they should think about a more sensible pricing policy and new, more accessible locations in Switzerland. For example, a location in Embrach, Bülach or Kloten.
6
I'm still waiting for my order, which should have arrived last Saturday. When are you going to send it to me? I've seen that it's still stuck in Germany.
2
Since the beginning of May 2026, Bose has discontinued the cloud services of the app and speaker. This means that the system, which came onto the market 13 years ago, can still be used via Bluetooth, Spotify and the like, but is greatly reduced in comparison to its previous use. Unfortunately, Bose doesn't seem to offer a successor product, even though the Soundtouch speakers made really great sound, and I can't support the switch to Sonos because of the software problems. So what next? After all, we have 8 speakers and an integration into the home cinema, which still work perfectly. In addition to the financial "damage" and the time and effort required to replace them, I find the sustainability strategy of large corporations and now especially Bose really questionable, even reprehensible. At least you used to be able to listen to the radio synchronised in several rooms via FM, which was also destroyed with DAB. I'm really at a crossroads right now and can't see a satisfactory solution. I would love to read your thoughts or ideas, thank you.
1
I have chosen a date with morning delivery (8am-12pm) by making an appointment with Planzer. At 2pm I receive a call that the appointment cannot be kept and we have to make a new appointment. Fine, so I reschedule the appointment with the carrier for the next day (8-11am) with a 30-minute phone call in advance and deposit. Today 11.43am, on hold for 18 minutes on the phone to find out where my delivery is! Galaxus, I am otherwise really very satisfied, but what is this? In the delivery options I have selected extra post. Ok, I understand that other delivery services apply to third party products, but you could oblige the third party suppliers to stop using Planzer. Community, have you also had cases like this with Planzer and any solutions for punctual Planzer delivery? PS: Still on hold (25min) :(
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Hello, Ivana, I'm ONLY looking to order extra sticks
0