I cancelled an order and paid via Twint. When will I be refunded?

1

I miss being able to search specifically for a monoblock system with a hose. Units that use evaporative cooling and those with actual exhaust air are displayed without distinction. The type is usually not recognisable from the images either, so you have to laboriously click through every single product! Couldn’t the two categories be distinguished? That’s quite a difference, after all!

0

I miss being able to search specifically for ceiling fans without a built-in light. It’s possible to do the opposite, but if you want one without a light, you have to scroll through hundreds of products! Couldn’t you add that option?

2

Hello I am looking for a camera that runs on battery power, and the video material should be stored on the camera or on a memory card. It would be important that the camera works without internet or network, because its location would be a basement where neither electricity, WiFi or the mobile network are available. It would be nice if it started recording when there was movement and could cope with low light. Unfortunately, I didn't find anything in the search or I couldn't find out which models work without network connections/WiFi/mobile phone. I would be grateful for any tips! With kind regards

7

Hello Unfortunately, whenever I look at something on your site, it ends up being expensive, so I’ve decided to look elsewhere and have already found a better price – the difference is over 120.- Just so you know Kind regards

2

Is there a reason for not selling fish food online? I used to buy Premium Tabs, but no physical store in my region carries them anymore, and I see that I can't buy ANY fish food online. Do I really have to drive 60 Km to buy a 5.- box?

1

Given the recent heatwave, I’ve been looking for a good fan for the bedroom. After doing some research, the Mycarbon table fan (bamboo-effect) seemed like the right choice: it’s very quiet (DC motor), has all the essential functions and isn’t particularly ugly. I was keen to buy it from a Swiss mail-order company like Galaxus: it’s actually available there. Price: 172 CHF. A quick comparison online shows that the identical model costs just 91 euros, including delivery, from a mail-order company whose name I won’t mention here and whose sycophantic closeness to Donald Trump I find repulsive. Given this price difference, it’s hard to opt for the more likeable Swiss mail-order company...

1

Looks like the machine has also launched in Europe (UK). Any plans to offer it on Galaxus as well?

1

Pretty much the Title... I have sold multiple items on Galaxus with no issue but it's just really annoying that some buyers either don't confirm receipt at all (so it happens automatically after their time runs out) or they themself wait until the last moment possible. This is just annoying as hell as i always ship the Products the same day as they made the purchase. At least Galaxus changed the Time the buyers get to confirm receipt from what was like a month to now "only" 7 days. Plase Galaxus, either give us the chance to also rate those buyers or change the time frame to max. 48 Hours... Sorry for the rant but this just pisses me off.

1

I would like to make it absolutely clear once again that I find the current delivery address system in the Galaxus shop completely baffling. From a customer’s perspective, I seriously wonder why it seems to be such a monumental task for the IT department of a company like Galaxus to allow customers to select and permanently set a unique default delivery address. I once arranged for a delivery to be sent to an alternative address. However, this should not mean that this address is reused for subsequent orders or preselected in such a way that the order ends up being delivered there. An alternative address used just once is not a default address. From an online shop of this size, I expect a clear distinction between: my default delivery address alternative delivery addresses used only once delivery addresses deliberately selected during the ordering process The fact that this distinction apparently does not work properly or is not presented clearly enough to the customer is, in my view, a serious shortcoming in user guidance and technical implementation. It is unacceptable that, as a customer, I have to check with every order whether the system has dug up some old, unrelated address. A default address must be clearly definable, and any deviation from it must be clearly and visibly confirmed. Please forward this feedback to the relevant IT and UX departments. The current implementation is customer-unfriendly, prone to errors and, for a retailer of this size, simply disappointing. Kind regards

0

This might be a silly question, but what is ‘resin’...?

2

Hello Will the new B4-mATX from Lian Li also be available to buy from digitec? If so, when is it likely to be available? Thanks 🙂

1

Hello Galaxus It would be great if you could stock Winti bin bags. I always forget to buy them when I’m out shopping, so this would be a handy solution. Thanks and best regards

0

Ab wann ist der Coros Bike Cadence Sensor lieferbar?

1

@Galaxus, would it be possible to have a way of filtering or sorting memory cards – and storage media in general – by price per GB?

1

Hello I’ve bought the 2026 World Cup LEGO set, but there’s a piece missing when I’m putting it together. What should I do?

3

As in other categories, the range of many items here is prioritised over depth. But you can’t filter by depth. It’s driving me up the wall.

0

Why isn’t this adapter not on sale?

0

Does anyone in the community know whether it is permitted to use a mobile air conditioner in a rented flat if the air conditioning compressor is on the window sill? Assuming I'm not disturbing any neighbours, is it basically allowed, or is this a problem because it's visible from the outside?

+4

10

Hello everyone, I want to connect a Ubiquity DR7 behind the AX7501-B19 and set the AX7501-B19 to bridge mode. However, it doesn’t seem to be possible, as this option isn’t available. What alternatives are there? Best wishes to the Community

3

Hello everyone, I’d like to upgrade my current monoblock air conditioning unit (ecofort ecoQ CoolAir 9) to a dual-hose system. My main question is whether I need to access both inlets at the rear to do this (the manufacturer’s instructions do not distinguish between them; in fact, only the upper one is described at all: https://manuals.ecofort.ch/de...). (Is one of these inlets specifically for the condenser, or does the unit simply have two combined inlets? Here’s a photo of the rear view without the filters: https://imgur.com/a... I’d also be grateful for any general tips or links to useful resources. Thanks in advance!

+2

9

I’m planning to buy an HP Color LaserJet MFP M480F printer. I’m running Windows 11 Pro. Is it compatible? Many thanks. I look forward to your replies.

1

It would be cool to have a filter to see whether the lamps are suitable/approved for road traffic. Would that be possible?

6

Hello together I suggest to Digitec that for products shipped via Planzer Paket, an estimated delivery time of 1 - 7 days, or "sometime when it fits" is generally displayed instead of the usual "next day". This would improve communication considerably. It would be easier to decide and the expectations would be more in line with reality. Can something like this be implemented? What do you think? Kind regards Tobias

+116

186

hello guys i have been trying to find best sippers of like the highest quality idk much about them my budget is 90 i want a pookie sipper just like my personality it should be super girly can anyone suggest please thank!

0

Unfortunately, there is no section where you can select glides or rings for the shower curtains. I have not found a single shower curtain with glides (click system). Some of them say that both options are available, but you can't select them, you can only add them to your cart. The curtains there are then with rings instead of glides. I looked at over 200 curtains....schade.

8

Hello everyone, I’m reaching out to the Community today with a request. I live in the Aarau area, my family and I rely on social security, and I suffer from severe social anxiety. My PC is, for me, the most important sanctuary of all and helps me maintain a daily routine. Unfortunately, after seven years of loyal service, the fan on my RTX 2070 gave up the ghost yesterday (ball bearing failure, 0 RPM). The card overheats immediately. As buying a new one is completely out of the question financially, I wanted to ask if anyone here has perhaps upgraded their system and has a working graphics card gathering dust in the loft or a drawer. As I’d like to switch to AMD (as if the value for money were better and there were more graphics memory bytes for future games), a card from the Radeon RX 6700 XT series (or similar with 12GB+ VRAM) would be a dream come true. Space in the case isn’t a problem; I have a large ATX case. Important for me: due to my mental health condition, I’m unfortunately unable to arrange a face-to-face meeting to collect the card. However, I’d of course be more than happy to cover the postage in advance via Twint, so that you can simply send the card to me by post. Thank you from the bottom of my heart for reading this and for your kindness.

0

Hello to each other I am looking for a smartphone that supports 3 sim card slots. I would appreciate a list.

+4

10

I ordered toners from Galaxus. These were supposedly delivered 2 days ago and have now gone back to the distribution centre because supposedly no one was there to receive them. Which was not true, there was someone there all day. Galaxus does not respond to emails. I can indicate in the order itself that it has not been delivered. In this case, I should contact the customer service centre. However, I am not told how to do this. As with many other shops, there is no contact email/phone number for customer service on the website. When I search for customer service or support, I am of course only offered new products. Can anyone help me with this? I would like to complete my very last Galaxus order here quickly

+3

8

Hi, I’ve just realised: my product ratings have been deleted! I’ve been asked to review some of them again. What’s the point? Take FiiO headphones, for example, or lots of books, etc. All my reviews were 5-star, so no complaints. Well, why should I bother any more? So I won’t be writing any more reviews. And I probably won’t be ordering anything else either.

3