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Kärcher Professional Puzzi 8/1 (Wet dry vacuum cleaner)
EUR468,53

Kärcher Professional Puzzi 8/1

Wet dry vacuum cleaner

Questions about Kärcher Professional Puzzi 8/1

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0 questions and answers

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Anonymous

6 months ago

Do I need an additional attachment for carpet cleaning - e.g. stairs - or is the one supplied sufficient?

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a.heusch

6 months ago • purchased this product

purchased this product
The one supplied is sufficient in terms of functionality. However, you cannot work standing up with this attachment, which could be uncomfortable with large carpets. For stairs, it should be noted that the appliance itself is rather large and heavy.
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Donkey

2 years ago

I bought this vacuum cleaner a short time ago. After the first use, the operating button on the upholstery nozzle got stuck (sprays water permanently) otherwise everything works perfectly. I reported the case and sent the defective part to Galaxus. The lady from Galaxus then sent me an email saying that only the nozzle had been sent and not the entire vacuum cleaner. I replied that everything else worked perfectly and that it was ecological nonsense to send the huge appliance as I only needed a new upholstery nozzle, which is also offered separately here. I also pointed out that the original box was no longer available (who would keep it, it's Kärcher Professional you'd think). After a few days, Galaxus sends me a threatening message without having replied to my message: if the entire vacuum cleaner is not sent to Galaxus by 1 April, the case will be cancelled and Galaxus will charge me for expenses and compensation. I then asked again whether I would at least receive a shipping label. Again no reply to my feedback. How should this continue? There is no email address for questions, no telephone number and no such service. Is this really the kind of customer service Galaxus represents? Please help! Thanks in advance!

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Virginia Parrotta

2 years ago

Hello, you can contact our customer service team here: https://helpcenter.galaxus.ch/hc...
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Camil123456789

2 years ago

Hello, I'd like to buy this product to clean my sofas and carpets but I'm not sure what accessories I need. Is this nozzle a good choice (https://www.galaxus.ch/fr/s4/product/kaercher-upholstery-dampener-high-pressure-cleaner-accessories-11493200?supplier=406802&campaignid=20979023758&adgroupid=&adid=&dgCidg=Cj0KCQjwn7mwBhCiARIsAGoxjaI8l38DV3vYHraHajVN8OasEjfxyooCWpvP3riTkyIaALR1aFxHXLIaAl8JEALw_wcB&gad_source=1&gclsrc=ds)?

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Becks0815

2 years ago • purchased this product

purchased this product
Helpful answer
The upholstery nozzle is already included with the Puzzi. It is only worth buying the large floor nozzle if you want to clean larger areas (large carpets). But beware: in this case you also have to order the handle directly from Kärcher for CHF 75.

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