Hello! You have a 100-day trial period with all our products. This means that you have time to test your Emma product thoroughly from the moment you receive it. If you are not satisfied within the 100 days, you will receive a free return label for a pillow and a free collection label for a mattress. Once the return has been made, you will be refunded the full amount.
Kind regards from the Emma Team!

I can only advise against buying these cushions, I complained because it was a used cushion and never got my money back.