Legal Notice

Click on the Galaxus assistant and find immediately answers to the most frequently asked questions:

  • Where is my delivery?
  • Processing a service case or return
  • Report a defect
  • Find an invoice or receipt

Need more help? Contact us as well via the Galaxus Assistant using the following contact channel:

  • Contact form

We are happy to help you with all your questions about our products and services.

 

Responsible

Galaxus Germany GmbH
Schützenstraße 5
22761 Hamburg

Internet: www.galaxus.fr
Telephone: +49 (0)40 334 614 747

Managing Directors:

  • Florian Teuteberg
  • Michael Stolle

Registration number: HRB 156008
Registry court: AG Hamburg

VAT identification number according to § 27a Value Added Tax Act: FR23922143243

 

Information on online dispute resolution

Link to the platform of the European Commission according to the Regulation on Online Dispute Resolution in Consumer Matters. We are not obliged to participate in arbitration proceedings by a consumer arbitration board.

 

For more information, you can reach out to contact@galaxus.fr.

 

Eco organism

Packing

FR280399_01VWPF

WEEE

FR280399_05QBEA

Batteries

FR280399_06DUMC

Furniture

FR294715_10RHTK

DIY + Garden

FR294715_14INZI

Toys

FR294715_12BBBD

Sports + Leisure

FR294715_13AOWT

Textiles

FR280399_11DLQA