Since our net is also defective, enquiries directly to the manufacturer (le jump USA) have gone unanswered twice and Galaxus refers to the manufacturer when asking for spare parts, we are going round in circles. @Galaxus: is there a CH or EU representation of Le Jump that you could write to?

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Please contact our customer service directly so that we can check your request. You can find our contact form here: https://helpcenter.galaxus.ch/hc/de/requests/new

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Question about Lejump High Jump

Since our net is also defective, enquiries directly to the manufacturer (le jump USA) have gone unanswered twice and Galaxus refers to the manufacturer when asking for spare parts, we are going round in circles. @Galaxus: is there a CH or EU representation of Le Jump that you could write to?