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Russell Hobbs Retro (1.70 l)

Russell Hobbs Retro

1.70 l

Question about Retro - 287747

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mikegisler

4 years ago

Huge disappointment!!! How to use the part if a non-compatible / not CH plug is mounted also no adapter is supplied with completely unusable! Ruesen frustration! This was also not noted anywhere! The main thing is cheap! Do you actually check the compatibility of the goods?

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gschwinds

4 years ago

Helpful answer

Digitec is obliged to supply electrical appliances with a Swiss plug. Either with a suitable replacement cable if the mains cable is pluggable. Or alternatively, if the mains cable is permanently connected, with a suitable adapter.

If the appliance does not have a suitable plug, complain to customer service and insist on a cable or an adapter, free of charge.

It is not the customer's responsibility

to look for a suitable plug, but a problem and error on Digitec's part if nothing works.