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Roborock S7 MaxV Ultra (5100 Pa)

Roborock S7 MaxV Ultra

5100 Pa

Question about Roborock S7 MaxV Ultra

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m.glauser

3 years ago

Dear Galaxus Team I bought the Roborock S7 MaxV Ultra last week for 1349.-. Now I want to order a second one (price still 1349.-). Now I have seen that if I buy the single components "Roborock S7 MaxV" (579.-) and "Roborock Ultra Auto Wash Docking Station" (537.-) I have to pay a total of 1119.- and thus save 233.-. Since when is it cheaper to order individual components than a complete set? For me, this is a bit like misleading the customer and as a long-time Digitec/Galaxus customer, I am "surprised" to say the least.

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Former employee

3 years ago

Since a set price does not automatically adjust to the individual prices, it may happen that the set price is higher after a reduction of the individual price than if the individual items were ordered separately.

However, you are welcome to contact our customer service directly about this. https://helpcenter.galaxus.ch/hc.... Then your request can be checked individually.