Unfortunately, we are currently unable to sell this product through us as we do not have a corresponding offer from our suppliers.

Unfortunately, there is no news on this.

We don't know yet. As soon as we are able to offer them, we will add the corresponding suppliers to the shop.

Sorry, I have a coloured concrete floor But this will be very clean after the application

To connect the Roborock to the app, you have to connect the hoover to the wifi. I have never tried using the vacuum cleaner without the app. According to Roborock it is possible but of course only with the rudimentary settings. Unfortunately, I can't answer the second question.

Swiss plug

He does well because he has a broom and not a rotary mop

You have 30 days from the date of purchase to return the device. Under the following link you will find all information about our return policy: https://www.galaxus.ch/de/guide/7

The Roborock Saros 10R is expected to be available from the end of August.

This version is without water connection. Unfortunately, we do not currently have a purchase offer for the one with water connection, which is why we cannot offer it.

As far as I can tell, the vacuum cleaner can ONLY connect to a 2.4Ghz network. 5Ghz is not recognised at all. The vacuum cleaner can therefore not be used. Nowadays, however, the vast majority of routers can transmit 5 and 2.4 ghz networks simultaneously. The routers from Swisscom, Sunrise, Wingo and co. can do this without any problems. this may simply have to be switched on on the Management side of the router. Hope that helps :)

Unfortunately, we do not yet have a delivery offer for the Saros 10R. However, it is already available in the shop: Roborock Saros 10R cleaning robot (vacuum robot) It is best to activate the notification so that you receive an e-mail as soon as it is available.

We currently have no news about this. We ask for your patience and understanding.

We put the Saros 10 under our sofa. The sofa is approx. 8 cm high at the edge, but more like 7 cm in the centre, where it can push the fabric upwards. We have a Saros 10.

The dust bags are the same as for the S 8 Max V Ultra Roborock dust bag for S8 MaxV Ultra, Qrevo MaxV (6 x) here the rolls https://www.galaxus.ch/de/s2/product/roborock-brosse-duodivide-staubsauger-roboter-zubehoer-57541259. According to the manufacturer, these should also fit Roboparts mops for Roborock QRevo MaxV / Qrevo - pack of 8 Further accessories will be added as soon as they are available from our suppliers.

If still current: The depth of the upper part of the station is 26 cm. The width is 40.9 cm as stated. There needs to be approx. 70 cm of space at the top (from the floor to the top edge of the lid), as the lid has to be opened to remove the tanks.

Unfortunately, we do not have any personal user experience with this product, but I am happy to forward your question to the Community, perhaps a Community member can help you.

The version with water connection is available in our range under the following link: Roborock Robot VC Saros 10 Black, refill+drainage S10RD52-00 (vacuum robot) The current delivery time for this item is approx. 6 - 12 weeks.