
Brother ScanNCut DX1200

Brother ScanNCut DX1200
Why is your machine sold without the stick with the video training and where can one contact for support in case of problems? My machine doesn't want to cut the subjects in the middle despite calibrating (which doesn't really work either), it's always a little offset to the right-bottom. Also, I don't understand why you can only cut without or with 1 mm margin, why not with 0.50 mm? Thanks for the help!