
Iris IRIScan Desk 5
USB
Iris IRIScan Desk 5
USB
"Hardware is not authorised and some functions are not available". On first install super device and it also looks like clear helpful software. ONLY Win10 only allows partial operation of the cam for privacy reasons and scanning of books is not possible due to hardware authorisations. Who has managed to get the device up and running with the latest Win10 updates? We've done all the classic things: given camera permission / given app permission / uninstalled and reinstalled drivers / registry entries...etc. But software prevents scanning under Win10...
Windows settings - Activate app authorisation for camera.
The best thing to do in this regard is to contact our customer service directly at https://helpcenter.digitec.ch/hc.... Your request can then be examined individually.