I ordered a Galaxy A23 5 G 128 GB in black online on 15-04-2024! I have also already been charged the purchase amount of EUR 229.90 via PaPal.
Unfortunately, I have not received any confirmation from you by 4pm on 16 May?
I had already ordered an A23 5 G 65GB 8 days ago and cancelled it again. I got the amount I paid back immediately.
When will I receive the A23 128GB I ordered?

Question

I ordered a Galaxy A23 5 G 128 GB in black online on 15-04-2024! I have also already been charged the purchase amount of EUR 229.90 via PaPal.
Unfortunately, I have not received any confirmation from you by 4pm on 16 May? 
I had already ordered an A23 5 G 65GB 8 days ago and cancelled it again. I got the amount I paid back immediately.
When will I receive the A23 128GB I ordered?

Answer

In this case, please contact our customer service directly so that your order can be checked and you can be helped accordingly. We apologise for the delay.

https://helpcenter.galaxus.de/hc/de/requests/new

Your data. Your choice.

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