I bought this cable (20m) to connect my system camera (Sony 6600 and Sony 6000) to a Livestream set (Blachmagic Atem Mini). However, I only ever get a picture on one channel. I have no picture on the other channels. With shorter cables the problem does not exist and works perfectly. Could this problem be due to the length of the cable?

Question

I bought this cable (20m) to connect my system camera (Sony 6600 and Sony 6000) to a Livestream set (Blachmagic Atem Mini). However, I only ever get a picture on one channel. I have no picture on the other channels. With shorter cables the problem does not exist and works perfectly.  Could this problem be due to the length of the cable?

Answer

The best thing to do is to contact our customer service directly (digitec@digitec.ch). Your request can then be examined individually.

Answer

I get a picture on channel 1, but no signal on the others*.

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