Hello Andy

surf to https://www.beafon.com, there you will find their e-mail address: service@beafon.com and you can send your request.
On https://www.beafon.com you will also find a link "Contact" where you can enter your name, e-mail address and your question about a replacement battery for the Bea-Fon SL860 Touch.
Also published on https://www.beafon.com is the telephone number of the Beafon support: Tel. +43 7276 2670 9931 So you can call them and ask them your question.

Greetings

Ulrich

I don't know. I also need a new battery and sent an email to beafon service today.

Hello.

That's a good question, but I'm afraid I can't answer it.
Why don't you try going to a mobile phone shop with your device, or there are mobile phone doctors like that.

Kind regards

Jasmin