Based on the information available, the product supports image transfer and data transfer via USB C (USB hub function). However, it is important to note that the USB A port only works if the notebook is connected via USB C with the data connection activated. The USB hub is not activated when using HDMI or DisplayPort.
Please therefore check:
-Connection via USB C with full data cable (not just a charging cable)
-Whether USB devices are displayed in the system
-Whether the dongle is recognised directly on the notebook
If no USB device is recognised even with a correct USB C connection, you can contact us directly via the digitec Assistant so that a solution can be found.
https://www.digitec.ch/help
You need to buy a USB cable that has a USB type B plug on one end (for the USB upstream port on the monitor) and a USB type A plug on the other end (for the PC). This cable is often referred to as a USB 3.0 type B to USB type A cable. It enables the use of the USB hub and the KVM function on the monitor.
Yes, you can connect the monitor to your MacBook Air 15 inch. The monitor has a USB-C connection that transmits the video signal, power supply (Power Delivery), USB data and Ethernet via a single cable. So you only need a USB-C cable to connect the monitor directly to the MacBook Air, without additional adapters.
It is important that you use the monitor's USB-C port, as this also supports video. HDMI or DisplayPort are also available, but USB-C is usually the simplest and best solution for MacBooks. If your MacBook Air does not have a suitable USB-C port (which is the case with current models), an adapter would be necessary, but USB-C is standard on most new MacBooks.
Also note that the monitor offers a QHD resolution (2560 x 1440 pixels) with a 100 Hz refresh rate and supports HDR10, which ensures very good picture quality.
The daisy chain connection with these monitors only works via USB-C, not via DisplayPort or HDMI. You have to connect the laptop to monitor 1 via USB-C and then connect monitor 1 to monitor 2 via DisplayPort Out (DP 1.2). HDMI does not work for daisy chain. In addition, MST (Multi-Stream Transport) must be activated in the settings of monitor 1 so that the signal is forwarded to the second monitor. USB-C is therefore mandatory for the first connection and DisplayPort cable is used between the monitors.
To summarise:
- Laptop → USB-C → Monitor 1
- Monitor 1 (DisplayPort Out) → DisplayPort In → Monitor 2
- Activate MST in monitor 1
- HDMI or USB-C between monitor 1 and 2 does not work for daisy chain
If you currently have to connect two USB-C cables to your laptop, this is because you have not connected the monitors correctly via daisy chain. An expensive hub is not absolutely necessary if the connection via USB-C and DisplayPort is set up correctly.
You don't have to unlock anything. The whole thing is a little tight, but that's the way it should be. Simply hold the monitor by the back of the stand and then adjust the tilt. I have just tried it again. Good luck :-)
As far as I know, this does not work with Hdmi. You have to connect your laptop/PC with DP or USB-C to the screen. Then you have to set MST in the screen settings of the main screen via the port you are using.
Yes, the "ViewFinity S6 - S60UD (2560 x 1440 pixels, 24")" monitor from Samsung can be connected using a VESA mount. Most Samsung monitors, including this model, are VESA compatible and come with pre-drilled holes that can be used for mounting. However, you will need to purchase a separate VESA compatible mounting kit as it is not normally included.