They say that the supplier has the parts in the warehouse but it's not true, they order to the sub-supplier when they receive the order, but if the supplier doesn't deliver you can wait forever. That's not fair, if you say that the goods are available in the warehouse, they should be really available and ready for the preparation of the shipment. Galaxus should be careful about this kind of suppliers. Even if it is not Galaxus' fault, their image can be compromise.