I ordered the watch, according to the Galaxus manufacturer's number 010-02541-11 the slate grey one. But I got the black one with the item number 010-02541-23.
I have now sent it back.
Is the wrong item number stored, or did something else go wrong?

Question

I ordered the watch, according to the Galaxus manufacturer's number 010-02541-11 the slate grey one. But I got the black one with the item number 010-02541-23. 
I have now sent it back. 
Is the wrong item number stored, or did something else go wrong?

Answer

In this case, please contact our customer service directly so that the problem can be checked and you can be helped accordingly.

https://helpcenter.galaxus.ch/hc/de/requests/new

Your data. Your choice.

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Question about Garmin fēnix 7X Sapphire Solar

I ordered the watch, according to the Galaxus manufacturer's number 010-02541-11 the slate grey one. But I got the black one with the item number 010-02541-23. I have now sent it back. Is the wrong item number stored, or did something else go wrong?