Thank you for your comment. We would like to know more about your experience with the device. Could you send us an email to webcare_dach@philips.com with the reference no. GL10050 in the subject line? Please include your full contact details and a copy of your receipt and a photo of the power supply. Thank you in advance.

Hello
I have the PowerPro Uno (previous model) and have the same problem. The battery no longer charges. Have you been able to test whether it was just a defect in the power supply?
Kind regards

I have not yet experienced this problem.
It is possible that it is the cable/transformer. But it could also be the battery.