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Roborock S7 (Robot vacuum)

Roborock S7

Robot vacuum


Question about Roborock S7

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Anna Laura Ludwig

2 years ago

Hi, I recently ordered a Roborock 7 from galaxus but all my attempts to connect it to the app fail. The last step of the installation always goes wrong at " device is connecting to the network " and then " try again (-1009.2) ". I've checked everything: WPA2 security key, rebooted wifi iPhone Roborock several times, disabled 5Ghz connection, in flight mode, tried on both apps... nothing works. Has anyone had the same problem and knows a solution? Thanks a lot!

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Anonymous

2 years ago

Hello
Our Roborock is controlled with APP of Android systems.
Two different phones and never any problems.
I can't help you with this.
I would ask Digitec or Galaxus for help.
Kind regards
Andreas