Good morning I have bought a DREAME H12 model vacuum cleaner.
To date it has the problem that it gives the dirty water tank always full despite being empty.
Is there a procedure to reset or to fix the problem.
With this indication the vacuum cleaner does not work.

Question

Good morning I have bought a DREAME H12 model vacuum cleaner. 
To date it has the problem that it gives the dirty water tank always full despite being empty. 
Is there a procedure to reset or to fix the problem. 
With this indication the vacuum cleaner does not work.

Answer

I have the same problem

Answer

Hello NasgulRadicale77
I just saw your message today. 
I don't know your problem, but what Haswell is telling you seems to be working. 
I admit that I clean the filter along with all the other components after every use. Maybe that's a lot, but it's my way of playing it safe. 
Regards

Answer

Hello,
I had a similar problem. To solve it, I completely cleaned the filter and the dirty water tank several times. This solved the problem

Your data. Your choice.

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Question about Dreame H12 Pro

Good morning I have bought a DREAME H12 model vacuum cleaner. To date it has the problem that it gives the dirty water tank always full despite being empty. Is there a procedure to reset or to fix the problem. With this indication the vacuum cleaner does not work.