I contacted Kenwood CH directly and was able to order a replacement glass.

Good day, The best way to find out is to contact Kenwood directly www.kenwood.ch KENWOOD SWISS AG Lättichstrasse 6 6340 Baar Switzerland Phone: +41 (0)41 766 87 27 Kind regards Oliver Kraft

Food processor accessories Benefit from 15% discount on all kitchen machine accessories on 17 December 2018. Simply enter the voucher code ZUBEHOER15 under "Payment" during the order process.

Have a look at the following link: http://www.kenwoodworld.com/uk/products/food-mixers/chef-major-attachments/thermoresist-glass-blender-kah358gl-aw22000002- It says that the blender attachment fits all "Chef/Major models beginning with KM", including your KM400. It's a bit heavy, but it gives great results and is very easy to clean. Despite its size, it is also suitable for small quantities.

We will contact you by e-mail as soon as possible to find a solution to your problem.