Hello everyone! I have ordered this machine and now I have the following question: Do I have to use the water filter if I fill the machine with osmosis water? I have one that also re-mineralises. And does this also eliminate the need for frequent descaling? Thank you!!!

Does the stated height of the machine of 38.50 cm include or exclude the removable bean container? I'm asking because we have the machine next to a window and it would be great if you could at least open it after removing the bean container. I would need to know how high the machine is WITHOUT the removable bean container.

As of March 2025: does the device come with a Swiss plug or does it need an adapter? (didn't find it in the specifications or didn't read it) Thank you :-)

When will the white version be available?

Do you need cleaning tablets for the machine? The instructions don't mention this, but according to Galaxus they are often ordered with the machine. Do the tablets work with the Rivelia and how do you use them? Could you also use the Puly Caff cleaning powder?

Does the machine come with an interchangeable plug cable (France/Switzerland) or is it already adapted to the Swiss connection? I ask because if we take the machine to France, can the plug cable be changed?

@Galaxus. I bought this machine through you. How do I benefit from the 5-year warranty? Do I need to register the machine with the manufacturer or something similar? Thank you.

@Galaxus, do you also include the exchange system in the shop?

will it also be available in other colours?

Can Galaxus customers also benefit from the 5-year guarantee?

Where can I buy additional containers?

How high is the machine with the bean container? I have the feeling that the specification states the height without the container. Thank you in advance!

What kind of grinder is installed, please?

Hello, is the starter kit included?

Where can I buy additional bean containers?

The FEB4435.B model (black) will soon be available too?

Which water filters are suitable for this machine?