Why is Galaxus working with a dubious partner who sends false information about delivery availability to the merchandise system? (ordered directly from Emma on 09 March with 2-4 days delivery time, in reality corresponds more to 4-6 weeks and still waiting).

Question

Why is Galaxus working with a dubious partner who sends false information about delivery availability to the merchandise system?  (ordered directly from Emma on 09 March with 2-4 days delivery time, in reality corresponds more to 4-6 weeks and still waiting).

Answer

Thank you for your feedback. We are of course very sorry that the delivery time was not met, but if you still have any concerns regarding your delivery, please feel free to contact support@emma-matratzen.de at any time.

Answer

I ordered Emma directly from Galaxus and received it in 2 days....

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Question about Emma Original

Why is Galaxus working with a dubious partner who sends false information about delivery availability to the merchandise system? (ordered directly from Emma on 09 March with 2-4 days delivery time, in reality corresponds more to 4-6 weeks and still waiting).