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HP Envy 6020e (Ink, Colour)

HP Envy 6020e

Ink, Colour

Question about HP Envy 6020e

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Davefryze

2 years ago

Hi, I don't have the possibility of using the hp application because my Galaxy s7 edge is not compatible, it's too old and I use it with a usb cable. My question: how can I scan using the old method? I'm a dinosaur, thanks

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mkulmitzer

2 years ago

Helpful answer
The "HP Easy Scan" app can be installed on the Mac, then the scan works without any problems and the printer is automatically recognised by the Mac via "Bonjour", but this must be activated.

The printer is recognised on the PC anyway and you can install the "Scanner" app from the MS Store for scanning. This also works without any problems.