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Fitbit Charge 6 (36.73 mm)
EUR123,88

Fitbit Charge 6

36.73 mm


Question about Fitbit Charge 6

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busswil

11 months ago

Hey, I bought a fitbit Charge 6 and downloaded the app to my iPhone (software 18.1.1). Now, when I want to log in to the app, I can only enter my gender, but not my height and weight. It does not respond and prevents me from completing my registration. Is there a solution? I am mega grateful for help

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busswil

11 months ago

Unfortunately I get stuck at the very beginning. I log in via google, confirm, want to register as a new user, give my consent to stuff like that and then I should enter my weight length gender thing and there I can only choose the gender, otherwise no button reacts. Then I can't get any further in the process. I have to enter the data but it doesn't accept it. I can't register at all. It works on my wife's Android, but not on my iPhone

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BrunoB859

11 months ago

In the Fitbit app, go to "Me" at the bottom right, then click on "Edit profile" at the top (under the name) and there you can enter your weight and height!