
Creality Ender-3 V2 Neo

Creality Ender-3 V2 Neo
Hello together. I have had the Ender 3 V2 Neo for about a week. Since the beginning (with different filaments) I have the following problem: At some point no more filament comes out of the nozzle. When I pull the filament out to check for faults, I see heavy marks from the gear wheel (uneven). I have already printed out a redirection/guide for the filament so that the angle is better - but unfortunately it doesn't seem to have helped. I can then reinsert the filament and liquid filament comes out of the nozzle again. The print then works again until at some point and then it breaks off. Does anyone have the same problem or know what I could try?