Hello,
I bought this camera on 1.2.2024 and it was written that it should arrive until today, which is not the case at all. It says on my order "Ordered from supplier". What should I do now? Should I wait a few more weeks?

Question

Hello, 
I bought this camera on 1.2.2024 and it was written that it should arrive until today, which is not the case at all. It says on my order "Ordered from supplier". What should I do now? Should I wait a few more weeks?

Answer

Hello,
We're very sorry for the delay and, if you haven't already done so, please contact our customer service department to clarify the status of the order with the supplier: https://helpcenter.digitec.ch/hc/fr/requests/new

Your data. Your choice.

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Question about Fujifilm X-T30 II Kit

Hello, I bought this camera on 1.2.2024 and it was written that it should arrive until today, which is not the case at all. It says on my order "Ordered from supplier". What should I do now? Should I wait a few more weeks?