Canon RF 100-500mm f/4.5-7.1 L IS USM
Canon RF, full size
Question about Canon RF 100-500mm f/4.5-7.1 L IS USM
Hello, I bought the product a week ago. Is it normal for the zoom lens inside to move? It is not fixed. And it makes a "click clack" sound regardless of the position of the focal point. When I hold it in my hand or wear it on my neck, attached to my eos r6 mark II, it makes this noise. Even when switched off. How can a top of the range product do this? Do you have the same problem? Should I change it? Thank you
Helpful answer
The lens must be able to move in the lens, this is the image stabiliser. When the camera is switched on, the click-clack should be less audible because the stabilisation is active. As long as the image stabilisation works (and the image quality is OK) I wouldn't worry. Switch the stabiliser on/off on the lens for testing. To be on the safe side, go to a photo shop to test it (and consume something there at the next opportunity😉).
RTFM
The shaking is already high-end because your lens has an integrated stabiliser ;), so you can consider yourself lucky :). Many lenses (especially cheaper ones) don't have an integrated image stabiliser.