Hello everyone, I bought the ASUS ROG STRIX X870E-E motherboard which runs very well except for one thing, I also bought 3 of these M.2 WD Black SN850X which are all in perfect slots on the board so that the graphics card does not go down to x8 (lane-sharing) but in Windows 11, for example, all 3 SSDs are displayed as HDDs in the Task Manager, even in new games there is a warning that I should better install the game on an SSD. Everything should be correct in the Bios, the Device Manager says the drivers are up to date but when I start WD Dashboard my SSDs are not recognised. I have already defragmented all 3 but it still says hard drive instead of SSD. Does anyone know another tip? I've already spent hours on Google and ChatGPT doesn't show me a solution either. Oh yes, fortunately Crystaldiskmark shows in the test that the SSDs are running at full speed.

Question

Hello everyone, I bought the ASUS ROG STRIX X870E-E motherboard which runs very well except for one thing, I also bought 3 of these M.2 WD Black SN850X which are all in perfect slots on the board so that the graphics card does not go down to x8 (lane-sharing) but in Windows 11, for example, all 3 SSDs are displayed as HDDs in the Task Manager, even in new games there is a warning that I should better install the game on an SSD. Everything should be correct in the Bios, the Device Manager says the drivers are up to date but when I start WD Dashboard my SSDs are not recognised. I have already defragmented all 3 but it still says hard drive instead of SSD. Does anyone know another tip? I've already spent hours on Google and ChatGPT doesn't show me a solution either. Oh yes, fortunately Crystaldiskmark shows in the test that the SSDs are running at full speed.

Accepted Answer

It seems that there are a few issues with the detection of the WD Black SN850X SSDs. Here are some possible solutions:

1. driver check: make sure you have the latest drivers installed. Sometimes older drivers can cause problems. In your case, the device manager says that the drivers are up to date, but it might be helpful to check the drivers manually and update them if necessary.

2. WD Dashboard: There are reports that the WD Dashboard sometimes has problems recognising NVMe SSDs in Windows 11. Try updating the dashboard or using alternative tools such as CrystalDiskInfo to monitor the SSDs.

3. BIOS settings: Check the BIOS settings to make sure the M.2 slots are configured correctly. Sometimes resetting the BIOS settings to the default values can help.

4. recognition as HDD: If the SSDs are recognised as HDDs, this could indicate a problem with recognition by the operating system. Try to check the SSDs in the Device Manager and make sure that they are displayed under the NVMe controller.

If these steps do not help, it may be helpful to look for more information in the forum or at Western Digital Support.

Your data. Your choice.

Search

Question about WD Black SN850X powered by SANDISK

Offers

Related categories

Related articles