Does Samsung also refuse to replace defective products in Switzerland? And what is Digitec's position on warranty cases? This is about the following: https://youtu.be/6MKSSdb5VD0?si=BvUIKrySnpjQ70-O Samsung is currently refusing to replace screens that have been broken due to poor construction (except in the USA). Cracked bio-screen. The question is whether Samsung has the same lousy support here and how Digitec will react as a result, since the manufacturer is already not taking any responsibility. Users report that Samsung refuses even simple answers to non-warranty cases, such as the USB-Hun, under the motto "no support for your country, tough luck". This makes Samsung look untrustworthy.