Telekom Smart Home Homebase V2

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Product details

Your control center in the Smart Home. The Smart Home Home Base consolidates all communication within your Smart Home. To use the Home Base, you need to subscribe to the Smart Home service separately. The Home Base is the centerpiece of your Smart Home and acts as the control center for all compatible components. It makes your home comfortable, secure, and energy-efficient. Easy to use and individually expandable, the Smart Home Home Base takes care of all relevant control and monitoring functions for all compatible components.

Main features:

  • Built-in Ethernet port: Yes
  • Wi-Fi: No
  • Number of USB ports: 1

Design:

  • Product color: White
  • Certification: CE

Energy:

  • Input voltage: 220 - 240 V
  • Power consumption (max.): 20 W

Weight & Dimensions:

  • Width: 14 cm
  • Depth: 3.2 cm
  • Weight: 330 g

Package contents:

  • AC power adapter: Yes
  • Included cables: LAN (RJ-45), USB
  • Operating manual: Yes.

Key specifications

Smart Home Hub type
Smart Home Gateway
Transmission type
Ethernet, Wi-Fi
Item number
36479825

General information

Manufacturer
Telekom
Category
Smart home hubs
Manufacturer no.
40291348
Release date
17/6/2023

Colour

Colour
White
Exact colour description
White

Smart home features

Smart Home Hub type
Smart Home Gateway
Transmission type
Ethernet, Wi-Fi

Connections

USB ports
USB-A
Network connections
RJ45 (1x)

Origin

Country of origin
China

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Lan (RJ-45), USB
Additionally required (not included)
AC mains adapter

Product dimensions

Length
3.20 cm
Width
14 cm
Weight
330 g

Legal Notice

Product Safety

14-day cancellation right
30-day right of return
24 Months statutory warranty

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Smart home hubs» category have a defect within the first 24 months?

Source: Galaxus
  • Telekom
    Not enough data
  • 1.Dresden Elektronik
    0,2 %
  • 2.Athom
    0,6 %
  • 2.EQ-3
    0,6 %
  • 4.Arlo
    0,8 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Telekom
    Not enough data
  • 1.Aqara
    0 days
  • 1.Shelly
    0 days
  • 1.Sonoff
    0 days
  • 1.TP-Link
    0 days

Return rate

How often is a product of this brand in the «Smart home hubs» category returned?

Source: Galaxus
  • Telekom
    Not enough data
  • 1.Shelly
    1,4 %
  • 1.TP-Link
    1,4 %
  • 3.Dresden Elektronik
    2,1 %
  • 4.Sonoff
    3 %
Source: Galaxus