Hello, have you made all the settings correctly in the menu, some parameters are not set for Europe but for China by default. Is it a new hard drive?

According to the manufacturer, a maximum 6TB HDD is compatible. The following link leads to a suitable 6TB hard drive: WD Purple 6 TB, 3.5", CMR

You are writing to the community here. To contact Digitec, follow this link: https://helpcenter.digitec.ch/hc/de/requests/new?ticket_form_id=39231 Hope this helped you

If I understand the operating instructions on page 28 correctly, the camera feed can be viewed on a PC via a browser: https://www.frankenspalter.ch/media/itm/magb1/Productfiles/104026/1625138717_104026_Betriebsanleitung_DE-FR.pdf Here would be the link to the page: https://ipc-eu.ismartlife.me/login

According to the product description, the cameras are supplied with power via cable (T12 plug).