We had a lot of pre-orders and in this respect we unfortunately could not cover all items available in stock with the orders. The orders are delivered on a first come, first serve basis. The article is currently available again.

As mentioned : Packaging language: Multilingual Language: German Subtitle language: German, English, French, Italian

The best thing to do is to contact our customer service helpcenter.galaxus.ch/hc/en/requests/new directly. Your request can then be checked individually.

I pre-ordered the game and it was posted for shipping this morning, chances are it will arrive tomorrow. :)

Indeed there seems to be a problem, it has been transmitted and will be corrected as soon as possible. Thank you for having warned us. :)

You should receive it on the 19th, but we cannot guarantee it.

Der "PreOrder" Bonus scheint ähnlich abzulaufen wie bei Schwert/Schild. Du kannst den Bonus bis zu einem gewissen Datum erhalten über das Internet: https://game8.co/games/Pokemon-Brilliant-Diamond-Shining-Pearl/archives/340322 "The Mystery Gift containing the Manaphy Egg will be available for all players, not only those who preorder the game. Be sure to download the Manaphy Mystery Gift on time, as the offer will expire on February 21st, 2022!"

Maybe there is a misunderstanding, this is a game for Nintendo Switch. May you ask your question on the correct product ? Like this, I could help you. :)