Product details
The Alcatel-Lucent Enterprise ALE-20 is a gray IP phone designed for reliable office communication and equipped with a wired handset for clear audio transmission. This model supports both desk and wall mounting, providing flexible installation options for various workplace designs. It features user-friendly button controls and an LCD display for easy navigation of calls and settings. Made from durable materials, the ALE-20 ensures long-term performance in professional environments and handles standard telephony functions with precision. Its compact design seamlessly integrates into office setups and offers essential connectivity without unnecessary complexity. Ideal for businesses that rely on reliable voice communication tools, this IP phone emphasizes ease of use and consistent quality. Its robust construction minimizes wear from daily use and supports stable network connections as well as clear sound output. With a focus on practical utility, it meets the needs of users requiring efficient and accessible communication solutions in corporate or small office environments.
Phone connection | Ethernet |
VoIP protocol | SIP |
Phone Features | Hands-free kit |
Item number | 62987931 |
Manufacturer | Alcatel |
Category | Phones |
Manufacturer No. | 3ML37020BB |
Release date | 14/10/2025 |
Colour | Grey |
Exact colour description | Grey |
Phone connection | Ethernet |
VoIP protocol | SIP |
Signal transmission | Cable |
Phone Features | Hands-free kit |
PoE Standard | 802.3af (PoE) |
USB ports | USB-A |
Image resolution | 64 x 128 pixels |
Display size (inches) | 2.80" |
Scope of delivery | 1 piece |
Height | 183 mm |
Product Safety |
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Reviews & Ratings
Statutory warranty score
How often does a product of this brand in the «Phones» category have a defect within the first 24 months?
Source: Galaxus- 8.Tiptel1,2 %
- 8.Ubiquiti1,2 %
- 11.Alcatel1,3 %
- 11.FRITZ!1,3 %
- 11.Panasonic1,3 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 1.Alcatel0 days
- 1.Gigaset0 days
- 1.Grandstream0 days
- 1.Panasonic0 days
- 1.Philips0 days
Return rate
How often is a product of this brand in the «Phones» category returned?
Source: Galaxus- 2.Mitel1 %
- 3.HP2,3 %
- 4.Alcatel2,5 %
- 5.Philips3,8 %
- 6.Doro4,1 %