Good evening, I have just received an e-mail from Galaxus telling me that my return has been rejected. Quote: "After careful consideration, we regret to inform you that we have to refuse the return as the serial number of the product does not match the original packaging. You will therefore receive a return. The serial number is an important identification feature that allows us to verify the authenticity and condition of the product. A discrepancy between the serial number on the product and the original packaging casts doubt on the origin and condition of the product." I ordered the item, PC fans of the Corsair brand, exclusively from Galaxus and carefully repackaged and shipped them with DHL. The way I see it, I am now being accused of fraud. Has anyone ever had a similar problem?

  6

Exactly the same product on Apfelkiste for 15.

  0

Hello everyone, will this new combination soon be available in the shop as a roller trainer or do you have to order it directly from Zwift? I think the basic concept is really good, also because I don't have to constantly convert my road bike between the road and the living room. If there are any other interested parties here, thank you for your feedback and maybe we can get it to be offered here in the shop ;) Greetings, P.

+43

  112

When will the 2 new VMAX VX2 HUB and GEAR models be available? Thank you

  0

Hello, could you please help me? I am starting my studies in September and have a budget of between 800 and 1000 CHF to buy a new computer. I will use it for ARGIS, Matlab and similar software, among other things. Can you recommend a good computer in this price range? Thank you very much

+1

  8