
No more PLANZER
For some time now, Digitec has been randomly using PLANZER as a delivery carrier. Unfortunately this carrier is unreliable, arrives late and often cannot find the house (once I had to stand in the street and point it out). I complained to support and was told that it is not possible for the customer to decide the carrier. Incidentally, one of the reasons I used to order from Digitec was that you order by 4pm and receive the following morning, which is no longer true. You order today and if it goes well you receive the day after tomorrow. So if things don't change, I think I will turn to other shops like Brack (which uses the post) for my next orders and Digitec will remain as a last resort. Regards Stephen

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